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Who can go on a rafting trip? Rock Gardens offers a variety of river rafting trips to satisfy most types of individuals. We welcome anyone, young or old! There is a min. weight for children of 35 lbs to ride any raft, and a min. weight of 50 lbs. to ride the rapids. Persons who are extremely overweight or have a chest size over 52" (life jacket maximum size) may not be able to participate in a Rock Gardens rafting trip. return to top When is the best time of season to go rafting? The time of year you chose to go rafting depends on the type of adventure you are looking for. Our regular season runs from early April through the end of September, however we can raft into November, weather permitting. Early season with "spring run-off" finds the river running cold, yet invigorating! Wetsuits are required. When the river peaks (usually in June) parts of the river may be impossible to navigate. July & August are the favorite months with wonderfully warm weather and refreshing, very fun rapids! You may prefer trying mid week trips for less crowds during this peak time of summer. return to top How do you rate the difficulty of the rapids?
Which raft trip is best for us? Our river trips range from MILD to WILD. Mild trips (class I/II) are great for families with young children or those who want a more relaxing time on the river. Class II/III are perfect for those who are looking for more "action" and some "relaxation". Class III/IV trips are "wild" and more for the true adventure seekers. Our office staff are experts at matching people to the appropriate trip. return to top How safe is it? We do everything possible to ensure a safe and enjoyable trip. Because of the nature of outdoor adventure activities, we cannot guarantee your trip will be risk or injury free. Before our activity begins, we provide you with a complete safety orientation. Our guides receive extensive training on the river to prepare them for emergencies, should they occur. They are licensed by the state of Colorado, complete thorough training in First Aid and CPR, most have more advanced training in swift water rescue, and many of our guides are certified EMT's. In addition to our highly trained staff, we provide you with the finest equipment available. Participation on our trips is at your own risk. A signed Assumption of Risk Agreement will be required prior to departure. SAFETY IS OUR NUMBER ONE CONCERN! return to top What if I can't swim? Not a problem! Our goal is to keep you in the boat however rest assured you will be issued a type V Personal Flotation Device (PFD). These life jackets are designed to keep your head floating above the surface of the water even though you may not be able to swim. In addition, we complete a thorough safety talk prior to all trips to better prepare you in the event you find yourself outside of the raft. It is recommended for rafters of our more advanced "wet & wild" trips to have the ability to swim. return to top Can you accommodate my disability? Rock Gardens Rafting has accommodated all types of disabled parties over the years. We have taken those unable to walk, hear and even see. Please advise us of your special requirements and we will be happy to ensure a safe and enjoyable adventure down the river. Please advise us of any medical conditions such as recent surgeries, injuries, diabetes, asthma, allergies to bee stings (or other) prior to your trip. Pregnant women must receive medical permission from their physician. return to top Do I need a reservation? Advance reservations are recommended, however we are always busy taking "last minute bookings". Certain days during the season fill-up quickly so we encourage calling early. Reservations can be made over the phone with a major credit card to guarantee space. return to top Can I reserve my own boat? Private trips or special requests may be arranged by calling our office in advance. Price is $350 per boat and can accommodate 8 to 10 people. return to top What are your methods of payment? We accept cash, cashier's checks, travelers' checks, MasterCard, Visa and American Express. We also accept personal checks if received 7 days prior to your trip departure date. return to top What is your cancellation policy? A 24-hour cancellation notice (2 weeks for groups) is required to receive a refund. There is an administrative fee of $10 per person if a cancellation is made within that period. There is a 50% charge for all "no-shows" or when arriving with less members in your party. return to top Do you offer discounts? We do offer significant discounts for groups of 8 or more people, for booking multiple trips with us and offer special discounts for our youth group parties. Multiple discounts do not apply. return to top What if the weather is bad? Our trips run rain or shine! Whitewater rafting is a wet sport and a few clouds or rain won't make a great difference to the enjoyment of your trip. The weather is generally sunny and the rain usually short-lived. In the event of thunder or a bad storm, we may wait it out for a short time and reserve the right to cancel the trip for safety reasons. return to top When do I need to arrive? All trips meet 45 minutes PRIOR to departure time. return to top What should I wear? We advise you wear lightweight clothing such as shorts and a tee shirt or bathing suit. Avoid cotton! Footwear must tie on or strap securely on your foot. Flip-flops are not allowed for safety reasons. A hat, sunglasses and sunscreen are highly recommended. Bring a towel and dry clothing to change in after your trip. Dry items must be left on land. return to top Can I bring extra gear on the boat? We discourage bringing any extra gear on board! There is no place to store any "extras"! Please leave your clothes and towels either in your car or our office so they stay dry. There is always room for a bottle of water stashed between the tubing! If you are going on our Full Day trip we would recommend bringing some extra cash for a quick stop on the river! return to top Can I bring my camera? We do not advise bringing your camera along on any whitewater adventure. Remember, you should expect to get wet as well as anything you bring with you on your trip. There is also the chance of dropping it overboard! For your convenience, we do sell disposable, waterproof cameras in our store. You can pick one up when you check in. return to top Will anyone be taking pictures of my trip? There is a professional photographer on the riverbank who will capture you on film rafting through the rapids! Photos are available for immediate purchase in our office at the end of your trip or online at www.biggrins.com after five days following your trip. return to top Should I tip my guide? If you feel the service you receive from your guide is exceptional, and you want to say "thank you" with a tip, although it is not expected, it is always appreciated. return to top What age is considered "youth"? Children 12 years and under. |
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